Terms & Conditions

Last updated: July 27, 2026

These Terms & Conditions ("Terms") govern your use of the D3 Drain Cleaning LLC website and the drain and sewer services we provide in Harvey and across the Greater New Orleans area, Louisiana. By using this website or requesting service from us, you agree to these Terms. If you do not agree, please do not use the site or our services.

Our services

D3 Drain Cleaning LLC provides residential and commercial drain and sewer services, including main sewer line clearing, toilet augering and blockage removal, sewer camera inspection and line locating, kitchen and laundry drain cleaning, roof vent drain clearing, and cleanout access drain clearing. Descriptions of services on this website are general in nature; the work performed is based on the specific condition of the drain or sewer system at your property as assessed by our technicians.

Estimates and pricing

We provide honest, upfront pricing before work begins. Estimates are based on the information available at the time and on conditions our technicians can reasonably observe. Because drain and sewer lines are largely concealed, additional issues are sometimes discovered once work is underway; if that happens we will discuss any change and obtain your approval before proceeding. Prices are subject to change until an estimate is accepted, and may vary with the scope of work and the condition of the system.

Scheduling, access, and cancellations

You agree to provide safe and reasonable access to the fixtures, cleanouts, roof access points, and equipment where work is to be performed. We make every effort to arrive within scheduled windows and respond quickly to emergencies, but timing may be affected by weather, traffic, and other factors outside our control. If you need to reschedule or cancel an appointment, please contact us as soon as possible.

Payment

Payment is due as agreed at the time service is completed, unless other arrangements are made in writing. You are responsible for the full amount of services rendered and any materials supplied.

Warranties and guarantees

We stand behind our work with a 100% satisfaction guarantee, and we offer warranties on both parts and labor whose specific terms depend on the service provided and are explained clearly before work begins. Except as expressly stated, our services are provided without other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, D3 Drain Cleaning LLC is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or our services. Nothing in these Terms limits liability that cannot be limited under applicable law.

Use of this website

The content on this website — including text, graphics, logos, and images — is the property of D3 Drain Cleaning LLC or its licensors and is provided for your information only. You may not copy, reproduce, or use our content for commercial purposes without permission. This website may contain links to third-party sites that we do not control and are not responsible for.

Text messaging (SMS) terms

D3 Drain Cleaning LLC offers text messaging so customers and prospective customers can reach us about drain and sewer service, estimates, and scheduling. By sending a text message to D3 Drain Cleaning LLC at (504) 291-0080, or by submitting our contact form with your mobile number, you consent to receive conversational text messages from us at the mobile number you message us from, about your service request, scheduling, and related follow-up. Consent to receive text messages is not a condition of purchasing any goods or services. We do not send recurring marketing or promotional text blasts.

• Message frequency varies and depends on your conversation with us. You will generally only receive messages in response to your inquiry and about active or upcoming service.
• Message and data rates may apply, depending on your mobile carrier and plan. D3 Drain Cleaning LLC is not responsible for charges from your carrier, and carriers are not liable for delayed or undelivered messages.
• Opting out: you can opt out at any time by replying STOP. After you reply STOP, we will stop sending text messages to that number. You can opt back in at any time by texting us again.
• Help: reply HELP to any message, or contact us at (504) 291-0080 or d3draincleaning@gmail.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your text messaging consent and the mobile information you share with us are handled as described in our Privacy Policy.

Governing law

These Terms are governed by the laws of the State of Louisiana, without regard to its conflict-of-law rules. Any dispute arising from these Terms or our services will be handled in the appropriate courts located in Louisiana.

Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly. Your continued use of the website or our services after changes are posted means you accept the updated Terms.

Contact us

Questions about these Terms? Contact D3 Drain Cleaning LLC at (504) 291-0080 or d3draincleaning@gmail.com.